Email Outreach
Click Email Outreach in the left menu to locate the batch-email editor and sending history.
When to use it
Use it for announcements or updates to an approved recipient list.
Where to find it
Click here: Email Outreach → Create Email
Step-by-step instructions
Click here: Email Outreach → Create Email
Find the editor and history
Create Email (2) shows From Address, To, Category, Subject and Content. Import CSV is on the right. Send is pale purple when required fields are empty. Send actually sends mail; this guide only identifies the controls and does not ask you to send or import recipients.
On this image, 1 is Email Outreach, 2 is Create Email, 3 is Send History, 4 is Import CSV, and 5 sits to the left of Send below the editor. Click that light-purple Send button. It may stay inactive until required fields are filled.Click to enlarge Click here: Email Outreach → Send History
View existing sending history
Send History (3 above) opens existing batch records. It can be empty if no batches exist. A successful status does not mean the recipient has read the message. Administrators review sender setup in the bot’s Custom Branding → Email Settings.